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City to Begin Charging Convenience Fee for Credit and Debit Card Payments

Post Date:08/09/2017 8:23 PM
Beginning Monday, September 11, the City of Germantown will begin charging a 2.5% convenience fee to customers who pay utility fees and property taxes using a credit or debit card.

The fee will cover the transaction costs charged by credit card companies to the City. When customers use a credit or debit card to pay, the company providing the card, Visa for example, charges a processing fee to the vendor receiving the payment. It’s the price businesses pay for the convenience of allowing customers to pay using a card. For years, the City has absorbed these costs. The new fee is expected to save the City of Germantown up to $75,000 per year in transaction fees.

Customers may avoid the 2.5% convenience fee by paying using cash, check or bank draft. To sign up for paperless utility billing or to pay using auto bank draft, visit Germantown-TN.gov/AutoDraft. For more information, contact Linda Rathje at LRathje@Germantown-TN.gov or 757-7221.
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