Philosophy Statement

We are the City of Germantown. Our mission is to provide a responsive and fiscally responsible government service to our community and citizens. City services enhance the safety, health and general welfare of the citizens within the community. Our service oriented philosophy balances various community needs with municipal resources through a planned approach to the government process. Our commitment to serve the City of Germantown involves teamwork, fairness, excellence and integrity.

Teamwork
Teamwork is the commitment to quality service through a cooperative effort. Each employee makes a unique contribution to the organization. Together we achieve things we couldn’t do alone. Our team includes citizens, elected officials, boards and commission members, and City staff. Our shared responsibility and leadership demonstrate our mutual commitment to serve. Our teamwork is built upon trust, openness, and communication.

Fairness
Fairness is treating all people equally. Our laws and policies are based on unprejudiced, impartial opinions and judgments that result in the treatment of all sides alike, justly and equitable. Fairness and objectivity are standards which guide our decisions regarding citizens services and our employees.

Excellence
The quality of life in any city results directly from the quality of services provided. Excellence in all City programs and services has resulted in the outstanding reputation for which Germantown is recognized. We anticipate and respond promptly and efficiently to the needs of citizens.

Integrity
Our service is open and fair to all without regard to race, sex, age, nationality, or religious beliefs. We communicate honestly, openly and accurately, which establishes credibility and enhances mutual respect for our personal convictions. We follow through on commitments.  Acceptance of responsibility is critical to our organizational effectiveness.