Public Safety

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911
For emergencies requiring the immediate assistance of police fire or ambulance services, dial 911. A call from any Germantown residence or business land line rings directly to the City dispatch center. For non-emergencies, dial *54 from your cell phone or call (901) 757-7338.

Germantown Police
Germantown Police Department is a full-service law enforcement agency employing 99 full-time officers. Fully committed to the practice of community-oriented policing, the department operates around-the-clock from its headquarters at City Hall, 1930 S. Germantown Road, and boasts an average emergency response time of four minutes.

Fire and Emergency Medical Response
The Germantown Fire Department provides fire protection and suppression, advanced emergency medical service, hazardous material incident handling, rescue, building inspection and fire education. Employing 84 full-time firefighters, paramedics and EMTs,  the department operates on a 24-hour shift basis from four stations throughout the City.

The fire department recommends that every house and apartment contain a fire extinguisher and smoke and carbon monoxide detectors, cleaned and tested twice a year. Each family should prepare and practice a home fire escape plan.

Poison Control
Tennessee Poison Center provides emergency medical information. Call 1-800-222-1222.

Emergency Room Care
Methodist LeBonheur Germantown Hospital, 7691 Poplar Avenue, has 24-hour full-service emergency treatment.

Storm Warning
There are 10 civil defense emergency outdoor warning sirens that are activated in the event of an imminent threat, such as a tornado sighting. Sirens are tested for one minute, each Saturday at noon, except when severe weather conditions might cause confusion between a test and an actual warning.