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Germantown Municipal Buildings Are Closing to the Public Due to COVD-19 Outbreak

Post Date:03/18/2020 10:30 AM
The City of Germantown is continuing to support mitigation efforts for disease control related to the current Coronavirus (COVID-19) pandemic. Beginning at 5 p.m. on Wednesday, March 18, Germantown City Hall and all municipal buildings will be closed to the public until further notice. It is the City’s highest priority to maintain services to its residents. City staff will continue to work on-site and remotely to continue offering all essential services.

As stated above City services will continue as usual. Residents and businesses may continue with City business online, by phone or via email. Online forms can be accessed at For questions or concerns, residents may continue to contact the Customer Service Center at (901) 757-7200 or

The Germantown Police and Fire departments will continue to exercise extreme caution and are notified of individuals experiencing symptoms of COVID-19, prior to arrival, so as to take additional precautions.

The Germantown Public Works department will continue to ensure safe and high-quality drinking water to customers. At this time, the City has temporarily suspended disconnections for non-payments until further notice. However, please note that customer bills are due as rendered and payment obligations will continue to accrue. 

All non-mandated public meetings will be cancelled or rescheduled. Updates are reflected on the City’s online calendar.

The Germantown Animal Shelter will also be closed until further notice. Adoptions will be available by appointment only. For questions or more information, contact the shelter at (901) 757-7358.

We will continue to update residents as new information becomes available. Connect with us on Facebook, Twitter and Nextdoor for alerts or breaking news. Sign up for e-notices at
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