Library Assistant Part-time (Information Desk) 

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Duties and Responsibilities:

• This position is guaranteed 24 hours per week. 
• Plan and run library programs for adults.
• Continually looking for opportunities to have library patrons feel welcome and connected to library materials and services. 
• Assist with circulation activities including patron orientation, creating displays, shelving, etc. 
• Provide information regarding programs, events, conference rooms, etc. 
• Address or escalates patron conduct or safety issues to appropriate management 
• Supports other departments as needed. 
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. 
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records. 
• Perform other activities as assigned.

Education and Experience:

• H.S. Diploma or GED required,  
• 2 - 3 year library experience preferred
• 2 - 3 years customer service experience preferred 
• Experience with Polaris preferred
• Experience with Canva preferred
• Experience with digital resources preferred (Libby, Kanapy, etc.)

Knowledge, Skills, and Abilities:

• Excellent listening and communication abilities. 
• Excellent customer service skills. 
• Strong technology skills
• Proficient with Microsoft Office (Words, Excel, etc.) 
• Ability to work a schedule which will include weekend and evening work. 

Work Environment:

• Fast paced public library
• The noise level in the work environment is usually moderate as the employee works in a library setting, using telephone and computer

Physical Demands:

• Ability to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.  
• The person in this position frequently communicates via telephone