Tickets may be paid anytime online or by phone at (844) 544-8552. Pay in-person weekdays, 8 a.m. to 5 p.m., at Germantown City Hall, 1930 S. Germantown Road. Lost your ticket? Find your information, including amount due, online. Most tickets can be handled prior to court. For more information, email BPrice@Germantown-TN.gov or call (901) 757-7212.
Uncontested Traffic Tickets
If you do not wish to contest a traffic ticket, the payment indicated on your ticket may be paid in our office prior to your court date. Acceptable forms of payment are cash, credit card, Apple Pay, Android Pay, cashiers check or money order. If you are sending your payment by mail, a cashier's check or money order must be received prior to your court date. To assure that your payment is properly processed, the ticket number must be written on the check or money order.
Contested Traffic Tickets
You may appear in court to have your case heard before a judge, entering a plea of guilty or not guilty at that time. You may also request a trial. A judge may dismiss a traffic ticket with or without court cost. Any ticket that is dismissed by the judge will not appear on your motor vehicle record.
First Offenders Program
This nine-month probationary program is for juvenile defendants who have received their first and only ticket. Upon order of the court, the juvenile must complete six hours of community service and attend one Alive-At-25 class. Upon successful completion of assigned community service and the class, and, if the juvenile does not receive another ticket during their nine month probationary period, the ticket will be dismissed with court costs. This ticket will not appear on the juvenile’s motor vehicle record.
The First Offenders Program is optional. If the parent or guardian does not want their child to participate in the program, the ticket can be paid. However, these violations will be reported to the Tennessee Department of Safety and will appear on the juvenile’s motor vehicle record.